24-Hour Collection Machine
Modern life is busy and we appreciate you may not get time to collect within normal opening hours.
You can now collect your prescription anytime of day and any day of the week, even if we are closed.
How it works:
- Order your prescription in the usual way
- When your medication is ready, you will receive a unique pin number. You can chose to share this with anyone you trust to collect medications on your behalf
- Use your unique pin to collect your medication whenver suits you
Some Frequently Asked Questions
If I use the collection point, can I still use the pharmacy during opening hours?
Yes. Please be assured we will still welcome your visits to the shop during opening hours, especially if you need some advice or other services. By reducing our queues our team will have more time to speak to those that need face-to-face care.
Are there any items that can’t be collected from the collection point?
There are some items the collection point cannot be used for clinical or regulatory reasons, these include:
Very large bulky items, fridge items, due to legal restrictions we cannot allow certain controlled drugs to be collected via the machine.
Is there a charge for this service?
No. We have invested to ensure this is a free service available to all our patients, so feel free to recommend us to friends & familyVery large bulky items, fridge items, due to legal restrictions we cannot allow certain controlled drugs to be collected via the machine.
Is it safe & secure?
Absolutely! The MedPoint is the only British engineered automated collection machine. It is designed to meet stringent UK pharmacy standards and ensure medicines are stored securely. It uses cutting edge technology to ensure that the right medicine goes to the right person every time. The collection point is well lit 24/7 and covered by CCTV.
What if I pay for prescriptions – can I still use the collection point?
Yes. You will be able to pay any charges via card.
